Tags: facebook, flickr, skittles, skittles.com, social media, twitter, web 2.0, website, youtube
Skittles released their new website recently, and I believe I’ve seen it before.
That’s because http://www.skittles.com is really Wikipedia…wait, what? Ok, it’s not really Wikipedia’s site, it’s an overlay which “lives on top” of popular Web 2.0 sites. Depending on when you check their site, you might wind up on Flickr, Facebook, Twitter, or YouTube.
The overlay part is a red box (which can be minimized) which allows you to navigate to other “sections” of the website, which in fact brings you to other Web 2.0 sites (i.e. click on friends and you’re taken to Skittles’ Facebook page, click on chatter and you’ll see the Twitter feed for Skittles).
Visitors are also able to “Contact the Rainbow” through the only Skittles-branded page on their site.
As quirky as it is, you have to realize how much control the company has given up with this new site. They are essentially relying on their customers to do their marketing, using their pictures, reviews, videos, and Tweets…unfiltered. This means good, bad, or ugly- everyone can see what’s going on in Internet-land for Skittles.
What happens when an inappropriate picture is tagged with Skittles on Flickr, or someone starts badmouthing the company on Twitter? Will the company be forced to pull the plug? I would assume they have an elaborate crisis communication plan lined up for potential situations like this, and I would be curious to find out what it entailed.
If anyone has opinions about the site, I’d like to hear them. Is the Skittles web development team onto the next big thing? Are they just lazy? Is this marketing suicide, or absolutely genius? Bring on the comments!